Privacy policy
At SaunaHeaters.com, we take your privacy seriously. We’re committed to keeping you informed and at ease, clearly explaining how we gather, handle, and protect the personal information you share on our website. Our Privacy Policy explains how we handle your data, from processing and storage to ensuring it stays secure.
“Personal data” refers to any information that can identify you as an individual, and we treat it with the utmost care and responsibility.
This website’s content is tailored specifically for users in the United States
How We Use Your Information
Your privacy is our top priority. At SaunaHeaters.com, we never sell, share, or rent your personal information. The details you provide are used solely to deliver our services and improve your experience, exactly as described in this policy.
Getting in Touch / Lead Forms
Whenever you submit a contact or lead form, we may collect information like your name, company, email, phone, and address. This helps us get back to you quickly and share updates, offers, and insights that match your interests.
Account Creation and Purchases
When you create an account or make a purchase, we collect information like billing, shipping, and contact details. This ensures your orders are processed smoothly, refunds or exchanges are handled quickly, and you can track your shipments. You can delete your online account anytime. In some cases, we may share certain information with trusted third parties who assist us in providing services, always keeping your privacy in mind.
Stay Connected with Our Emails
If you’ve signed up for our newsletter, you’re in control. Each email includes an easy-to-find “unsubscribe” link so you can opt out anytime. We may track email open rates and link clicks to understand what content resonates most with our readers and improve the emails we send.
Sharing Customer Experiences
We love celebrating our customers! With permission, we may feature names, job titles, and testimonials on our website. Every testimonial is published only after receiving explicit consent, ensuring your experience is shared safely and respectfully.
Secure Payments and Donations
When you make a purchase or donation, your financial details go directly to our trusted third-party payment processor. We never store your account information on our systems. However, we may retain subscriber information through our processor to ensure smooth transactions and accurate record-keeping.
Keeping Kids Safe Online
Our site is meant for grown-ups, and we don’t aim to gather any personal information from children under 12. If you’re a parent or guardian and suspect your child has shared details with us, get in touch, and we’ll make sure it’s removed quickly and safely.
How We Track Website Activity (Safely & Securely)
Like most websites and apps, SaunaHeaters.com automatically collects certain information when you visit our site. We use tools like Google Analytics to understand how visitors interact with our pages.
This data, such as IP addresses, browser type, device information, operating system, referring pages, click behavior, and timestamps, is non-identifying. It helps us analyze trends, improve site performance, and understand our audience better.
Importantly, this information never identifies individual users and is not linked to any personal data you provide. For more details about Google Analytics’ privacy options, you can visit Google’s privacy partners page.
Cookies: Small Files, Big Insights
Cookies are tiny text files stored in your browser that help us understand how visitors use our website. They let us track trends, monitor user navigation, and gather general demographic information about our audience. You have full control over cookies at the browser level. You can turn them off whenever you want, but some site features may not work as smoothly without them.
Pixel Tags & Web Beacons: Tracking Engagement
Pixel tags, also called web beacons, are small pieces of code embedded in our pages that track user activity. They help us see which pages you visit, which links or ads you click, and how you engage with our content. This allows us to improve your experience and make the website more responsive to your needs, without identifying you personally.
Personalized Ads & Retargeting: Ads That Make Sense
We work with trusted third-party partners to show ads on our website and across other sites you visit. These partners may use tools like cookies to understand your browsing activity and interests, helping deliver ads that are more relevant to you.
You can choose to opt out of targeted ads by adjusting your ad preferences on platforms like Facebook, Google, and Bing.
Social Media Features: Connecting Made Easy
We’ve added social features like Facebook Likes and “Share This” buttons to help you spread the sauna experience with ease. These tools may collect basic information, such as the page you’re viewing or your IP address, and use cookies to work properly. Some are hosted by third-party providers, while others operate directly on our site. Your interactions with these features follow the privacy policies of the companies that provide them.
Third-Party Links: Explore with Caution
Our site may contain links to external websites, which may have privacy practices that differ from ours. If you provide personal information to these sites, it is protected under their policies, not ours. We encourage you to read the privacy statements of any third-party websites you visit to understand how your data is handled.
How Long Do We Keep Your Data
We retain your personal information only as long as necessary to fulfill our services and meet contractual obligations. This includes information about how and when you use our services. We do not store your data indefinitely. We handle your data responsibly throughout your engagement with us.
Keeping Our Privacy Policy Up to Date
We may update our privacy policy from time to time to reflect new practices or improvements. The latest version is always available on our website. By continuing to use our site, you agree to be bound by these updates. If you disagree with any changes, the only option is to stop using the site and our services.
Get in Touch
Have questions or concerns about our privacy practices? We’re here to help. Reach out to us anytime:
11501 Dublin Blvd,
Suite 200, Dublin, California 94568, United States.
info@saunaheaters.com